It's 7:30 PM on a Friday. The phone is ringing, a group of four just walked in without a reservation, and your head waiter is frantically flipping through a paper diary trying to find a free slot.
This chaos is optional. In the modern restaurant environment, relying on pen and paper or disconnected systems creates friction that slows down service and frustrates guests.
The "Double Booking" Nightmare
One of the biggest risks of manual systems is human error. Taking a phone booking while forgetting to mark a table as occupied online leads to the dreaded double booking. This forces you to turn away guests or rush diners who are still eating—neither is good for your reputation.
Syncing in Real-Time
popsyseat solves this with a unified Live Capacity system. Whether a booking comes from your website or a walk-in is registered by your staff on a tablet, the inventory updates instantly.
The 2-Second Check-in
Speed at the door matters. With popsyseat, every booking confirmation includes a unique QR code. Your staff simply:
- Opens the Staff Panel on any device
- Taps "Scan QR"
- Points the camera at the guest's phone
In 2 seconds, the booking is verified, the party size is confirmed, and the table is marked as "Arrived". This data helps you understand your actual turn times and optimize for future shifts.